Introduction
At PupilsMall, we strive to provide you with the best shipping options within India. This Shipping Policy outlines our shipping procedures and policies.
Shipping Locations
We currently ship our products only within India. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Charges
- Orders below Rs.249: A nominal shipping charge of Rs.59 is applicable.
- Orders above Rs.249: Free shipping.
Delivery Estimates
- Standard Shipping: 5-8 business days
Please note that delivery estimates are provided by the carrier and are subject to change due to unforeseen circumstances.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
PupilsMall is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns
Our Return Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions or concerns about your shipment, please contact us at:
- Email: info@pupilsmall.com
- Address: PupilsMall, Vikash Nagar, Piska More, Ranchi – 834005
Thank you for shopping at PupilsMall!